Refund policy
Returns & Refunds
Because all items are custom printed, we do not accept returns or exchanges for buyer’s remorse, sizing issues, or preference.
We know that’s not always fun to read. It’s simply how made-to-order products work.
Eligible Issues (We’ll Make It Right)
If your order arrives with:
A manufacturing defect
A printing error
Damage during shipping
The wrong item
Please contact us within 7 days of delivery with:
Your order number
A brief description of the issue
Clear photos of the problem
If approved, we’ll offer a replacement or refund at no cost to you.
Non-Returnable Situations
We are unable to offer refunds or returns for:
Incorrect size selected at checkout
Color or style preference
Orders placed incorrectly
Normal wear and tear
A Note on Fit & Expectations
Our products are printed to order, which means each item is made just for you. Sizing recommendations are available on each product.
Still unsure? Reach out before ordering. We’re happy to help.
Contact Us
If something doesn’t look right. Contact us at benjamin.schluter@gmail.com we’ll take a look.